Last Updated: 18 June 2026

Your privacy matters to us. This Privacy Policy explains how Rang Rajasthani Store ("we", "our", "us") collects, uses, shares, and protects your personal data when you visit www.rangrajasthanistore.com or place an order.

We process your personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and the rules made under it. For the purposes of this law, we act as the "Data Fiduciary" and you are the "Data Principal."

1. Information we collect

We collect only what we need to run our store and serve you:

• Identity & contact data: name, email address, phone/WhatsApp number, and shipping/billing address.
• Order & transaction data: items purchased, order value, order history, and delivery details.
• Payment data: payments are processed by our secure payment partners. We do not collect or store your full card or bank details — only limited confirmation data (such as transaction status).
• Technical & usage data: IP address, device and browser type, and pages visited, collected automatically through cookies and similar tools.
• Communications: messages, queries, and feedback you send us, and any reviews or content you submit.

2. How we collect it

• Directly from you — when you place an order, create an account, subscribe, contact us, or leave a review.
• Automatically — through cookies and analytics tools when you browse the Website.
• From service providers — such as our e-commerce platform and payment/shipping partners, to complete your order.

3. How we use your information

We use your data to:

• Process and deliver your orders, and handle payments, returns, and refunds.
• Communicate with you about your order, queries, and customer support.
• Send updates and promotional offers — only where you have agreed to receive them; you can opt out anytime.
• Improve our Website, products, and services, and keep our store secure.
• Comply with legal obligations and prevent fraud.

4. Legal basis & your consent

We process your personal data based on your consent and, where applicable, for the legitimate purpose of fulfilling your order and providing services you requested. Your consent is free, specific, informed, and may be withdrawn at any time by contacting us — though this may affect our ability to provide certain services. For marketing messages, you can unsubscribe using the link in our emails or by replying STOP on WhatsApp.

5. Cookies & tracking technologies

We use cookies and similar technologies to keep your cart working, remember preferences, analyse traffic, and personalise content. You can disable cookies through your browser settings, though some features of the Website may not work properly as a result.

6. Who we share your information with

We do not sell your personal data. We share it only with trusted parties needed to operate our business:

• Our e-commerce platform (Shopify) — to host and run the store.
• Payment gateways (Razorpay / Shopify Payments) — to process payments securely.
• Logistics & courier partners (Delhivery, DTDC, Blue Dart, etc.) — to deliver your order.
• Communication & analytics tools (Google Analytics, WhatsApp, email/SMS providers) — to send updates and understand site usage.
• Authorities — where required by law, court order, or to protect our rights.

7. International data transfers

Some of our service providers may store or process data on servers located outside India. Where this happens, we take reasonable steps to ensure your data is handled in line with applicable law and is adequately protected.

8. Data retention

We keep your personal data only for as long as necessary to fulfil the purposes described here — including completing orders, providing support, and meeting legal, tax, and accounting obligations — after which it is securely deleted or anonymised.

9. Data security

We use reasonable technical and organisational safeguards — such as secure servers, encryption in transit (HTTPS), and restricted access — to protect your data against unauthorised access, alteration, disclosure, or loss.

10. Data breaches

In the event of a personal data breach, we will take prompt action and, where required, notify the Data Protection Board of India and affected users in accordance with the DPDP Act and its rules.

11. Children's data

Our Website is not intended for children under 18. We do not knowingly collect personal data from a child without verifiable consent of a parent or legal guardian.

12. Your rights as a Data Principal

Under the DPDP Act, 2023, you have the right to access, correct, update, or erase your data, withdraw consent, and nominate a person to exercise your rights. If a complaint is unresolved, you may escalate it to the Data Protection Board of India.

13. How to exercise your rights

To exercise any of these rights, contact us using the details below with enough information to verify your identity. We will respond within the timelines required under applicable law.

14. Grievance Officer

For any privacy questions, requests, or complaints, please contact our Grievance Officer:

• Name: Vijendra Kumar Sharma
• Email: rangrajasthanistore@gmail.com
• Phone/WhatsApp: +91-9664382019
• Address: Kataria Bhawan, Behind Rathi Hospital, Sujangarh, Churu District, Rajasthan – 331507

15. Third-party links

Our Website may link to other sites. We are not responsible for the privacy practices of those third parties.

16. Updates to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.